Refund & Cancellation Policy

1. Order Cancellation

• You can cancel your order within 24 hours of placing it for a full refund.
• To cancel an order, please contact our customer support team immediately with your order details.
• Orders cannot be cancelled once they have been shipped.

2. Refund Policy

• We offer refunds for products that are defective, damaged, or incorrect.
• To be eligible for a refund, you must notify us within 7 days of receiving the item.
• Refunds will be processed to your original method of payment within 7-10 business days.
• Proof of purchase and evidence of the issue (e.g., photos) may be required.

3. Return Process

• Contact customer service to initiate a return.
• Once approved, you will receive instructions on how to return the product.
• Products must be returned in their original packaging and in unused condition.
• The customer may be responsible for return shipping costs unless the item is faulty.

4. Exceptions / Non-Returnable Items

Certain types of items cannot be returned. Please get in touch if you have questions about your specific item.