Refund & Return Policy
Last Updated: 1 December 2025
We aim to provide high-quality products and a smooth shopping experience. Our refund and return policy is simple and customer-friendly.
Returns are accepted if:
- Wrong product is delivered
- Product arrives damaged
- Product is unused and in original packaging
- Return request is raised within 48 hours of delivery
Returns NOT accepted for:
- Opened or used products
- Health consumables with broken seals
- Consultations or custom wellness programs
- Discounted or clearance items (unless damaged)
Refund Processing
Once your return is approved, the refund will be initiated to your bank/Razorpay within 5–7 working days.
How to request a return/refund
Email or WhatsApp us with your order ID, issue details, product images, and an unboxing video (for damage claims).
For refund assistance:
📩 Email: herbalnest1985@gmail.com
📞 Phone: +91-8053203307
